Apple Profile Manager

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Submitted by Aaron Freimark on September 26, 2011 - 9:42pm
Provider Info
Web Site: 
http://www.apple.com/support/lionserver/profilemanager/
Supports iOS 7: 
Supports iOS 8: 

Apple Lion Server's Profile Manager provides mobile device management.

Set-Up

Profile Manager uses directory services and Apple Push Notification Service to provide configuration profiles to Mac OS X and iOS devices.

Unlike commercial MDM solutions, Apple does not require enrollment in the iDEP (iOS Developer Enterprise Program).

Apple's solution only supports iOS devices. There is no support for Android, Blackberry or Windows Mobile devices.

Documentation

Help available at http://help.apple.com/profilemanager/mac

Deployment

To use Profile Manager as mobile device management server, your Mac must have a static Internet network address and cannot be on a closed network. iOS and Mac OS X Lion devices communicate with the server to obtain configuration profiles over the network.

After a device is enrolled with the server, it is called a managed device, and you can update its configuration as well as query its status using Profile Manager. Additionally, you can lock and wipe Mac OS X Lion computers and iOS devices. You can also clear the passcode on iOS devices, if its owner has forgotten their passcode.

Profile Manager's built-in user portal allows you to send new and updated configuration profiles created with Profile Manager to users after they enroll their devices.

NOTE: You can also distribute the XML configuration files by email, posting on a webpage, or via Apperian EASE.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
Appliance: 
Windows Software: 
Mac Software: 
Unix Software: 
Virtual Machine: 
Reseller Theming: 
Licensing
How do you pay for the service?
Recurring License: 
Perpetual License: 
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Includes Minor Updates: 
Includes Major Updates: 
Includes Support: 
Support
How and when is support provided?
12 x 5: 
12 x 7: 
24 x 7: 
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
Location-Specific Admins: 
Role-Based Admins: 
Standalone Server: 
Fail-Over Capability: 
Load Balancing: 
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
iOS App: 
Configuration Profile: 
Device Enrollment Program (iOS 7): 
User Authentication
What method exist to authenticate users?
Active Directory: 
Open Directory: 
Other LDAP: 
User/Pass Upload: 
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
Device Restrictions: 
Exchange Account Seeding: 
WiFi Configuration: 
VPN Info: 
Remote Wipe: 
Remove Passcode: 
Remote Lock: 
Push Text Message: 
Advanced MDM Features
Less common mobile management features.
Versioning: 
Rollback: 
Triggered by Inventory: 
Geofencing: 
Supervised Device Features
These restrictions are applicable only on [[Supervision|supervised devices]]
Prevent Game Center: 
Prevent iMessage: 
App Lock (iOS 6): 
Global HTTP Proxy (iOS 6): 
Website White/Black-listing (iOS 7): 
Prevent Manual Profile Installation: 
App Management
Features focused on managing apps
Recommended App Catalog: 
Push Web Apps: 
Push Enterprise Apps: 
"Push" Retail Apps: 
Separate Managed and Unmanaged Data (iOS 7): 
App Wrapping Available: 
App Developer SDK Available: 
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
VPP Licensing Integration (iOS 7) : 
Reassign App License (iOS 7): 
Administration Console
How can the system be administered?
Web-Based Administration: 
Desktop-Based Administration: 
iOS-Based Administration: 
API or SDK for Administration: 
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
Alert When No Response: 
Alert on Forbidden App: 
Data Export
Data available for export, to CSV, etc.
Device Status: 
App Inventory: 
Device History: 
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
Microsoft BPOS: 
Other Helpdesk: 
Other Devices
What other devices can be managed by the platform?
Android (Samsung): 
Android (Nexus): 
Android (HTC): 
Android (Other): 
Blackberry: 
Symbian: 
Windows Mobile: 
Windows Phone 7: 
Windows Desktops: 
Mac Desktops: 
Linux Desktops: 

Mobile Device Management

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