AirWatch

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Submitted by Aaron Freimark on September 25, 2011 - 12:20am
Provider Info
Web Site: 
http://www.air-watch.com/
Phone: 
+1 404 478 7500
Supports iOS 7: 
Supports iOS 8: 

AirWatch is the leader in enterprise mobility management (EMM). With industry-leading management, identity, productivity and collaboration solutions, the company enables end users with a seamless digital workspace. AirWatch by VMware solutions empower IT with a future-proof mobility platform that provides flexibility to manage multiple use cases, unified management of endpoints, end-to-end security from devices to data center and seamless integration across enterprise systems. Acquired by VMware in February 2014, AirWatch is based in Atlanta and can be found online at www.air-watch.com. VMware is headquartered in Silicon Valley and can be found online at www.vmware.com.

Founded in 2003, the company provides mobility solutions to its more than 16,000 customers around the world. AirWatch is enabling businesses across all industries to take advantage of the opportunities presented by mobile devices:

  • AirWatch is helping schools deploy and secure educational apps, eBooks and content on student mobile assets.
  • Financial organizations are securely accessing client information and using compliance policy functionality to take action on lost or stolen devices with AirWatch.
  • AirWatch is enabling government agencies to address security concerns surrounding mobility while also considering tight budgets and resources.
  • AirWatch is helping healthcare companies stay compliant with strict regulatory requirements involving patient privacy. Organizations can enable workers to securely communicate with doctors and nurses with mobile devices to provide better, more timely care.
  • Retailers benefit from AirWatch by maximizing store associate productivity and enhancing the in-store shopping experience with interactive devices, kiosks and inventory systems.
  • With AirWatch, the airline industry can safely embrace electronic flight bags to allow pilots to replace the 40-pound paper-based flight bags to save fuel costs and minimize the difficulty of updating flight maps.
Packaging
Is the service hardware, software, or cloud?
SaaS: 
Appliance: 
Windows Software: 
Mac Software: 
Unix Software: 
Virtual Machine: 
Reseller Theming: 
Licensing
How do you pay for the service?
Recurring License: 
Perpetual License: 
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Mandatory
Includes Minor Updates: 
Includes Major Updates: 
Includes Support: 
Support
How and when is support provided?
12 x 5: 
12 x 7: 
24 x 7: 
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
Location-Specific Admins: 
Role-Based Admins: 
Standalone Server: 
Fail-Over Capability: 
Load Balancing: 
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
iOS App: 
Configuration Profile: 
Device Enrollment Program (iOS 7): 
User Authentication
What method exist to authenticate users?
Active Directory: 
Open Directory: 
Other LDAP: 
User/Pass Upload: 
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
Device Restrictions: 
Exchange Account Seeding: 
WiFi Configuration: 
VPN Info: 
Remote Wipe: 
Remove Passcode: 
Remote Lock: 
Push Text Message: 
Advanced MDM Features
Less common mobile management features.
Start On Date: 
End On Date: 
Versioning: 
Rollback: 
Triggered by Inventory: 
Geofencing: 
Allow custom XML: 
Supervised Device Features
These restrictions are applicable only on [[Supervision|supervised devices]]
Prevent Game Center: 
Prevent iMessage: 
App Lock (iOS 6): 
Global HTTP Proxy (iOS 6): 
Website White/Black-listing (iOS 7): 
Prevent Manual Profile Installation: 
iOS 8 Features
Always-On VPN (iOS 8): 
Prevent Erase (iOS 8): 
Prevent Handoff (iOS 8): 
Managed Domains (iOS 8): 
Enterprise Book Distribution (iOS 8): 
App Management
Features focused on managing apps
Recommended App Catalog: 
Push Web Apps: 
Push Enterprise Apps: 
"Push" Retail Apps: 
Separate Managed and Unmanaged Data (iOS 7): 
Per-App VPN (iOS 7): 
Push App Configuration (iOS 7): 
Pull App Feedback (iOS 7): 
App Wrapping Available: 
App Developer SDK Available: 
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
VPP Licensing Integration (iOS 7) : 
Reassign App License (iOS 7): 
Vendor-provided iOS App(s)
Links to the iTunes app store
AirWatch Agent
AirWatch Inbox
AirWatch - Secure Content Locker
AirWatch Browser
AirWatch Container
AirWatch TV
AirWatch Tunnel
Administration Console
How can the system be administered?
Web-Based Administration: 
Desktop-Based Administration: 
iOS-Based Administration: 
API or SDK for Administration: 
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
Alert When No Response: 
Alert on Forbidden App: 
Data Export
Data available for export, to CSV, etc.
Device Status: 
App Inventory: 
Device History: 
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
Microsoft BPOS: 
Other Helpdesk: 
Other Devices
What other devices can be managed by the platform?
Apple TV: 
Android (Samsung): 
Android (Nexus): 
Android (HTC): 
Android (Other): 
Blackberry: 
Symbian: 
Windows Mobile: 
Windows Phone 7: 
Windows Desktops: 
Mac Desktops: 
Linux Desktops: 

Mobile Device Management

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