Useful Apple Links

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Really Useful links from Apple Support!! - Everyone who admins Apple devices needs these!

Originally by ipadmike.com. Please edit this wiki page to keep it up to date.

VPP Program Links

Business To Business
Join: http://www.apple.com/business/vpp/
Support: https://ssl.apple.com/support/itunes/vpp/
E-Mail: vpp_b2b@apple.com

Education
Join: http://www.apple.com/education/volume-purchase-program/
Support: https://ssl.apple.com/support/itunes/vpp-edu/
E-Mail: vpp_edu@apple.com

Volume Purchase Program Education Store
http://volume.itunes.apple.com

Volume Purchase Program Overview
http://www.apple.com/education/volume-purchase-program/

Volume Purchase Program FAQ
http://www.apple.com/education/volume-purchase-program/faq.html

Apple Configurator: Using Volume Purchase Program (VPP) Redemption Codes
http://support.apple.com/kb/HT5188

iTunes Store Customer Service - Volume Purchase Program for Business customers
http://www.apple.com/support/itunes/vpp/contact.html

Apple Configurator Resources

Introduction and how to video
http://www.apple.com/education/resources/information-technology.html

Education Seminars and Events (Video Links)
https://edseminars.apple.com/seminars/index.php

About Apple Configurator 1.1
http://support.apple.com/kb/HT5339
About Apple Configurator 1.1.2
http://support.apple.com/kb/HT5461
About Apple Configurator 1.2
http://support.apple.com/kb/HT5487

Download Apple Configurator
http://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12

Apple Configurator: Backing up and restoring data
http://support.apple.com/kb/HT5194

Apple Configurator Help
http://help.apple.com/configurator/mac/1.0/

Apple Configurator - Using VPP Help
http://support.apple.com/kb/HT5188

Apple Configurator - Coordinating Device Names
http://support.apple.com/kb/HT5185

iPhone Configuration Utility Links

iOS 5 Deployment Guide (the guide for iOS 6 hasn’t been released yet)
http://images.apple.com/education/docs/IOS_5_EducationDeployment_Guide.pdf

iPhone Configuration Utility 3.3 for Mac OS X
http://support.apple.com/kb/dl851

iPhone Configuration Utility 3.3 for Windows
http://support.apple.com/kb/dl926

iOS Deployment Resources
http://www.apple.com/iphone/business/resources/

iPhone Configuration Profile Reference
http://developer.apple.com/library/ios/#featuredarticles/iPhoneConfigura...

iPhone Configuration Utility Guide
http://developer.apple.com/library/ios/#featuredarticles/FA_iPhone_Confi...

iPhone in Business: Device Configuration Overview
http://images.apple.com/iphone/business/docs/iPhone_Device_Configuration...

iPhone OS: Enterprise Deployment Guide
http://manuals.info.apple.com/en_US/Enterprise_Deployment_Guide.pdf

iPhone Support: Enterprise
http://www.apple.com/support/iphone/enterprise/

For Additional Questions:
vpp_edu@apple.com

Include:

Contact name/phone number
School name
AppleID being used


1.800.275.2273 - AppleCare Consumer Line
1.800.800.2775 - AppleCare Education
1.866.752.7753 - AppleCare Enterprise Server Support
http://www.apple.com/server/resources/

Backlinks

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