Revision of IBM Endpoint Manager for Mobile Devices from April 20, 2012 - 7:17pm

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Provider Info

In today’s mobile world, enterprises are transforming the way they interact with their customers, partners and employees by implementing mobile strategies that enable them to:

  • Build, connect, and run a growing portfolio of mobile apps for customers, partners and employees
  • Manage and secure mobile applications and data on a variety of mobile devices and operating systems
  • Extend and transform the business to yield new opportunities and business models while extending existing business capabilities to mobile employees, customers, and partners

IBM can help organizations develop and implement mobile strategies that are
Open: standards-based and future-ready
Connected: with mobile access points integrated with back-end systems
Managed: through proactive security; centralized deployment, maintenance and support for applications, devices and infrastructure

IBM offers a comprehensive set of solutions to meet our customer's mobile requirements so they can seize the opportunities that the mobile world provides while reducing cost and complexity.

IBM Endpoint Manager for Mobile Devices provides a completely integrated approach for managing, securing, and reporting on laptops, desktops, servers, smartphones, tablets, and even specialty devices such as point-of-sale terminals. This provides customers with unprecedented real-time visibility and control over all devices employees use in their daily job functions; reducing costs, increasing productivity, and improving compliance.

Built on the IBM BigFix platform, Endpoint Manager for Mobile Devices can:

  • Install in hours
    Manage up to 250,000 devices per management server
    Easily handle ad-hoc query and action needs
    Integrate with service desk, CMDB, asset management, and security systems
    Eliminate the need for separate mobile device and traditional endpoint infrastructures and reporting capabilities
    Receive and implement functional updates from the IBM content cloud delivery service without needing a customer-side software update
Packaging
Is the service hardware, software, or cloud?
SaaS: 
Coming Soon
Appliance: 
no
Windows Software: 
yes
Mac Software: 
no
Unix Software: 
Coming Soon
Virtual Machine: 
no
Reseller Theming: 
yes
Licensing
How do you pay for the service?
Recurring License: 
yes
Perpetual License: 
yes
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Optional
Includes Minor Updates: 
yes
Includes Major Updates: 
yes
Includes Support: 
yes
Support
How and when is support provided?
12 x 5: 
yes
12 x 7: 
yes
24 x 7: 
yes
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
yes
Location-Specific Admins: 
yes
Role-Based Admins: 
yes
Standalone Server: 
yes
Fail-Over Capability: 
yes
Load Balancing: 
yes
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
yes
iOS App: 
yes
User Authentication
What method exist to authenticate users?
Active Directory: 
Coming Soon
Open Directory: 
Coming Soon
Other LDAP: 
Coming Soon
User/Pass Upload: 
yes
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
yes
Device Restrictions: 
yes
Exchange Account Seeding: 
yes
WiFi Configuration: 
yes
VPN Info: 
yes
Remote Wipe: 
yes
Remove Passcode: 
yes
Remote Lock: 
yes
Push Text Message: 
no
Advanced MDM Features
Less common mobile management features.
Versioning: 
yes
Triggered by Inventory: 
yes
App Management
Features focused on managing apps
Recommended App Catalog: 
yes
Push Web Apps: 
yes
"Push" Retail Apps: 
yes
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
yes
Vendor-provided iOS App(s)
Links to the iTunes app store
Administration Console
How can the system be administered?
Web-Based Administration: 
no
Desktop-Based Administration: 
yes
API or SDK for Administration: 
yes
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
no
Alert When No Response: 
yes
Alert on Forbidden App: 
yes
Data Export
Data available for export, to CSV, etc.
Device Status: 
yes
App Inventory: 
yes
Device History: 
yes
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
no
Microsoft BPOS: 
no
Good: 
no
Other Helpdesk: 
yes
Other Devices
What other devices can be managed by the platform?
Android (Other): 
yes
Blackberry: 
Coming Soon
Symbian: 
yes
Windows Mobile: 
yes
Windows Phone 7: 
yes
Windows Desktops: 
yes
Mac Desktops: 
yes
Linux Desktops: 
yes

Share your ideas

vtdarryl's picture

vtdarryl

Joined: Oct 16, 2012
WWW

Updated features

Your rating: None

The IBM MDM product now supports Active Directory and LDAP authenticated enrollment. So these items could be updated above.

Darryl

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