Revision of IBM Endpoint Manager for Mobile Devices from April 20, 2012 - 5:48pm

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Provider Info
Phone: 
+ 1 877 426 3774

IBM Endpoint Manager for Mobile Devices provides a completely integrated approach for managing, securing, and reporting on laptops, desktops, servers, smartphones, tablets, and even specialty devices such as point-of-sale terminals. This provides customers with unprecedented real-time visibility and control over all devices employees use in their daily job functions; reducing costs, increasing productivity, and improving compliance.

Packaging
Is the service hardware, software, or cloud?
Windows Software: 
yes
Mac Software: 
yes
Unix Software: 
yes
Licensing
How do you pay for the service?
Recurring License: 
yes
Perpetual License: 
yes
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Optional
Includes Minor Updates: 
yes
Includes Major Updates: 
yes
Includes Support: 
yes
Support
How and when is support provided?
12 x 5: 
yes
12 x 7: 
yes
24 x 7: 
yes
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
yes
Location-Specific Admins: 
yes
Role-Based Admins: 
yes
Standalone Server: 
yes
Fail-Over Capability: 
yes
Load Balancing: 
yes
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
yes
iOS App: 
yes
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
yes
Device Restrictions: 
yes
Exchange Account Seeding: 
yes
WiFi Configuration: 
yes
Remote Wipe: 
yes
Remove Passcode: 
yes
Remote Lock: 
yes
Push Text Message: 
no
App Management
Features focused on managing apps
Recommended App Catalog: 
yes
Push Web Apps: 
yes
"Push" Retail Apps: 
yes
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
yes
Administration Console
How can the system be administered?
Desktop-Based Administration: 
yes
API or SDK for Administration: 
no
Data Export
Data available for export, to CSV, etc.
Device Status: 
yes
App Inventory: 
yes
Device History: 
yes
3rd Party Integration
The MDM Provider connects to which other services?
Other Helpdesk: 
yes
Other Devices
What other devices can be managed by the platform?
Android (Other): 
yes
Symbian: 
yes
Windows Mobile: 
yes
Windows Phone 7: 
yes
Windows Desktops: 
yes
Mac Desktops: 
yes
Linux Desktops: 
yes

Share your ideas

vtdarryl's picture

vtdarryl

Joined: Oct 16, 2012
WWW

Updated features

Your rating: None

The IBM MDM product now supports Active Directory and LDAP authenticated enrollment. So these items could be updated above.

Darryl

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