SOTI Inc. develops industry-leading technology that solves the unique challenges of Managing, Supporting, Securing and Tracking remote mobile and desktop computing devices. Organizations across all market verticals rely on SOTI products to achieve their ROI targets by increasing productivity, minimizing downtime and reducing labor costs. Today, over 80,000 customers and 300 local support partners in over 120 countries employ SOTI’s technology to manage hundreds of thousands of mission-critical mobile devices.
Is the service hardware, software, or cloud?
How do you pay for the service?
In addition to purchase, is there recurring maintenance? What does it include?
Includes Minor Updates:
Includes Major Updates:
How and when is support provided?
12 x 5:
12 x 7:
24 x 7:
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
What methods are available for enrolling devices?
What method exist to authenticate users?
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Exchange Account Seeding:
Push Text Message:
Advanced MDM Features
Less common mobile management features.
Start On Date:
End On Date:
Triggered by Inventory:
Features focused on managing apps
Recommended App Catalog:
Push Web Apps:
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload:
Vendor-provided iOS App(s)
Links to the iTunes app store
How can the system be administered?
API or SDK for Administration:
How can admins be notified of issues?
Alert When Roaming:
Alert When No Response:
Alert on Forbidden App:
Data available for export, to CSV, etc.
3rd Party Integration
The MDM Provider connects to which other services?
What other devices can be managed by the platform?