MobileIron

Hi, my name is Sean, I work in Business Development for MobileIron. MobileIron is fanatical in supporting the native device experience on iOS, Android and Windows Phone 8. We can manage the native mail client on iOS and Windows Phone 8. For Android, there is no one mail client, so we manage the native mail clients on Samsung, Motorola and HTC. In addition to provisioning, we can selectively wipe these native device email experiences and provide access control to ActiveSync as a part of our product as well.

In addition, some customers desire a more "containerized" email experience where email is in a separate application. For this, we have support for third party email clients on both iOS and Android.

Finally, our security and management features are being extended to applications as well, allowing customers who write their own apps, beyond e-mail, to tie them to our management and security platform.

Please visit http://www.mobileiron.com for details. Thanks!

Caveat Emptor!

We have been running Mobile Iron for the past year. If you work in an enterprise, where your users are all adults, and - for the most part - capable of helping themselves, and figuring out how to get around MI's quirks and burps, then it might be a good fit. I know one of my neighbors works at Abbvie and says it's great. My co-worker's brother works for the US Post Office, and he says it's great.

But, our experience with Mobile Iron has been a nightmare. We are a public K-8 with 1,400 iPads in a 1:1 environment from 1st grade to 5th grade, plus some 7th grade. We require a lot of automation because the primary kids can not be expected to handle the complexities of an Apple ID. Many don't even yet know how to spell their own name, never mind read a prompt. We put in a lot of manual labor to make MI do work on all the iPads. That may be a shortcoming with Apple's APIs. However, once everything was set up perfectly, we expected it to STAY set up. It did not. Apps disappear. When we push apps to devices, they almost never actually show up there. We are required to return to the device and re-enroll it (reinstall the MDM Profile) in order to get the apps to load.

I believe their support infrastructure is also grossly overloaded. I would call in with urgent matters, and get ignored for days or even weeks. At one point I had to email their CEO to get a response.

Needless to say, after less than a year, we are evaluating competitors. Even though keeping Mobile Iron would be thousands of dollars cheaper, I am fairly certain we'll be tossing it into the bin.

We developed a EDU solution together with German schools. Here is more info.

https://www.youtube.com/watch?v=eGUTSfKZaVc

We are working now on IOS with 9.3. API.

Ciao Marco

I totally agree of being a great solution. They offer really good services with warranty on every purchase in their company.