FancyFon Mobility Center (FAMOC)

Provider Info

Web Site: 

http://www.fancyfon.com

Phone: 

+353 21 6019 041

Supports iOS 7: 

Supports iOS 8: 

FancyFon Mobility Center (FAMOC™) is a flexible and open mobile device lifecycle management solution, enabling any number of smartphones using a variety of operating systems, to be centrally and remotely managed, over the Internet.
FAMOC provides asset, configuration, application, and security management, as well as remote support for multi-OS mobile infrastructures, including Android, iPhone and iPad, Windows Mobile, Symbian, Java JME, HP/Palm’s WebOS, Windows Phone and Samsung’s BADA.

Optimize the process of mobile environment management with FAMOC:

• Centralize management: FAMOC provides a single point of control over the telecom infrastructure, enabling device diversity through multi-OS support and centralized management procedures. An intuitive interface eradicates administrative complexity and reduces overall cost and time of technical support.
• Get a real time view into the mobile environment: FAMOC detects, stores and reports on the mobile device fleet, phone users and telecom services, building a library of information on company assets in real time, and providing remote access to each device and user.
• Easy access to information: FAMOC offers fast and simple access to shared resources and accelerated adoption of advanced telecom services, to improve business processes and enhance productivity.
• Automate administrative procedures and manage devices remotely: FAMOC simplifies troubleshooting via remote access, and automated configuration processes facilitate administrative procedures, reducing the cost of technical support and device downtime in case of failures.
• Manage the lifecycle of company telecom assets: FAMOC manages the entire lifecycle of every mobile device in the fleet, with over-the-air provisioning, configuration, application updates, security monitoring, and data backup/restore.
• Monitor device parameters: FAMOC's range of diagnostic tools provide detailed data on the mobile infrastructure, enabling reports and failure alerts to be generated, and the root cause of performance issues to be identified, improving the speed of problem resolution.
• Enhance data security: FAMOC includes state of the art security solutions such as data encryption, protection through passwords, antivirus configuration, VPN enforcement, data backup and remote memory wipe.

Packaging

Is the service hardware, software, or cloud?

SaaS: 

Appliance: 

Windows Software: 

Mac Software: 

Unix Software: 

Virtual Machine: 

Reseller Theming: 

Licensing

How do you pay for the service?

Recurring License: 

Perpetual License: 

Maintenance

In addition to purchase, is there recurring maintenance? What does it include?

Purchase: 

Optional

Includes Minor Updates: 

Includes Major Updates: 

Includes Support: 

Support

How and when is support provided?

12 x 5: 

12 x 7: 

24 x 7: 

Scalability

Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?

Locations: 

Location-Specific Admins: 

Role-Based Admins: 

Standalone Server: 

Fail-Over Capability: 

Load Balancing: 

Device Enrollment

What methods are available for enrolling devices?

Web Portal: 

iOS App: 

Configuration Profile: 

Device Enrollment Program (iOS 7): 

User Authentication

What method exist to authenticate users?

Active Directory: 

Open Directory: 

Other LDAP: 

User/Pass Upload: 

Basic MDM Features

Basic legacy features common to almost every MDM platform.

Require Passcode: 

Device Restrictions: 

Exchange Account Seeding: 

WiFi Configuration: 

VPN Info: 

Remote Wipe: 

Remove Passcode: 

Remote Lock: 

Push Text Message: 

Advanced MDM Features

Less common mobile management features.

Start On Date: 

End On Date: 

Versioning: 

Rollback: 

Triggered by Inventory: 

Geofencing: 

Allow custom XML: 

Supervised Device Features

These restrictions are applicable only on [[Supervision|supervised devices]]

Prevent Game Center: 

Prevent iMessage: 

App Lock (iOS 6): 

Global HTTP Proxy (iOS 6): 

Website White/Black-listing (iOS 7): 

Prevent Manual Profile Installation: 

iOS 8 Features

Always-On VPN (iOS 8): 

Prevent Erase (iOS 8): 

Prevent Handoff (iOS 8): 

Managed Domains (iOS 8): 

Enterprise Book Distribution (iOS 8): 

App Management

Features focused on managing apps

Recommended App Catalog: 

Push Web Apps: 

Push Enterprise Apps: 

"Push" Retail Apps: 

Separate Managed and Unmanaged Data (iOS 7): 

Per-App VPN (iOS 7): 

Push App Configuration (iOS 7): 

Pull App Feedback (iOS 7): 

App Developer SDK Available: 

App Store VPP Features

Features related to the iTunes App Volume Purchase Program.

VPP Spreadsheet Upload: 

VPP Licensing Integration (iOS 7) : 

Reassign App License (iOS 7): 

Vendor-provided iOS App(s)

Links to the iTunes app store

FAMOC

Administration Console

How can the system be administered?

Web-Based Administration: 

Desktop-Based Administration: 

API or SDK for Administration: 

Admin Notifications

How can admins be notified of issues?

Alert When Roaming: 

Alert When No Response: 

Alert on Forbidden App: 

Data Export

Data available for export, to CSV, etc.

Device Status: 

App Inventory: 

Device History: 

3rd Party Integration

The MDM Provider connects to which other services?

Apple GSX: 

Microsoft BPOS: 

Other Helpdesk: 

Other Devices

What other devices can be managed by the platform?

Android (Samsung): 

Android (Nexus): 

Android (HTC): 

Android (Other): 

Blackberry: 

Symbian: 

Windows Mobile: 

Windows Phone 7: 

Windows Desktops: 

Mac Desktops: 

Linux Desktops: