Casper Suite

Provider Info
Phone: 
+1 612 605 6625
Supports iOS 7: 
Supports iOS 8: 

Marketing Info

The Casper Suite from JAMF Software integrates full iOS Mobile Device Management capabilities into the Casper Suite’s comprehensive macOS client management solution. Additionally, the Casper Suite supports iOS and Android BYOD and includes feature integration with Microsoft SCCM, running on a variety of server systems including Linux and Windows.

Summary

Unlike other MDM solutions, the Casper Suite exclusively manages Apple devices such as iPad and iPhone. This enables IT to bring the legendary "user first" Apple experience to businesses and schools. Designed to empower users to be self-sufficient, the Casper Suite provides IT organizations with an Apple Mobile Device Management (MDM) tool to maintain command of their Apple fleet while delighting users.

Inventory, deploy, and secure every Mac, iPad, or iPhone in your environment— and easily integrate them with your existing IT infrastructure.

Platform

The Casper Suite is a best-of-breed MDM solution for enterprise Apple management. It is packaged as a Tomcat web application that runs on OS X, Windows, or Linux and can be hosted on-premise or in the cloud.

  • Inventory: The Casper Suite automatically collects hundreds of data points for each Mac and iOS device and extension attributes provide a framework for collecting additional data. Build smart groups based on inventory criteria to trigger policies for automated IT inventory management actions.
  • Deployment: The Casper Suite integrates with Apple’s Device Enrollment Program (DEP) and Apple School Manager to automatically enroll and configure new devices without requiring hands-on support from IT. Go from new-in-box to ready-to-use without time-consuming imaging and manual configuration. The Casper Suite integrates with Apple’s Volume Purchase Program (VPP) and Apple School Manager to license and deploy apps from the App Store. Assign apps to users or devices (without the need for an Apple ID) and re-assign licenses as needs change. Or deploy apps from the B2B App Store to meet your organization’s unique needs.
  • Security: Take advantage of the enterprise-grade encryption technology built into OS X and iOS with no system performance hit or third-party utility required.Set passcode complexity rules, VPN connection settings, and other policies for device security. Receive automated notifications when commonly updated third-party software patches are available. Respond to software vulnerabilities quickly by identifying at-risk systems, deploying a patch, and reporting on compliance.
  • Self Service App Catalog: Enable users to install apps and settings on their own device from a user-friendly internal app store. You define the apps, tools, and content that are available to users based on role or department. Self Service is a one-stop-shop for software updates and content without submitting a help desk ticket.
  • Zero-Day Support for New Apple Operating Systems: On Sept. 7, 2016, JAMF Software was the first to announce support across all of its products, including Casper Suite and Bushel, for iOS 10 and macOS Sierra, which will become generally available on Sept. 13 and Sept. 20 respectively. When customers upgrade to the latest Apple operating systems, IT administrators can be confident their mobile device management (MDM) workflows will be uninterrupted. End users can upgrade to the latest Apple operating systems and take advantage of new features the day they're available from Apple.

Product Tours

The Casper Suite for iOS
The Casper Suite for Mac
Mac@IBM, Zero to 30,000 in 6 Months with the Casper Suite

About

About JAMF Software
Since 2002, JAMF Software has been solely focused on helping organizations succeed with Apple. JAMF is committed to enabling IT to empower end users and bring the legendary Apple experience to businesses, education, and government organizations via its Casper Suite and Bushel® software, and the 35,000+ member JAMF Nation Community. Today, more than 8,000 global customers rely on JAMF to manage 6.3 million Apple devices. To learn more, visit: http://www.jamfsoftware.com.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
Appliance: 
Windows Software: 
Mac Software: 
Unix Software: 
Virtual Machine: 
Reseller Theming: 
Licensing
How do you pay for the service?
Recurring License: 
Perpetual License: 
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Mandatory
Includes Minor Updates: 
Includes Major Updates: 
Includes Support: 
Support
How and when is support provided?
24 x 7: 
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
Location-Specific Admins: 
Role-Based Admins: 
Standalone Server: 
Fail-Over Capability: 
Load Balancing: 
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
iOS App: 
Configuration Profile: 
Device Enrollment Program (iOS 7): 
User Authentication
What method exist to authenticate users?
Active Directory: 
Open Directory: 
Other LDAP: 
User/Pass Upload: 
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
Device Restrictions: 
Exchange Account Seeding: 
WiFi Configuration: 
VPN Info: 
Remote Wipe: 
Remove Passcode: 
Remote Lock: 
Push Text Message: 
Advanced MDM Features
Less common mobile management features.
Start On Date: 
End On Date: 
Versioning: 
Rollback: 
Triggered by Inventory: 
Geofencing: 
Allow custom XML: 
Supervised Device Features
These restrictions are applicable only on [[Supervision|supervised devices]]
Prevent Game Center: 
Prevent iMessage: 
App Lock (iOS 6): 
Global HTTP Proxy (iOS 6): 
Website White/Black-listing (iOS 7): 
iOS 8 Features
Always-On VPN (iOS 8): 
Prevent Erase (iOS 8): 
Prevent Handoff (iOS 8): 
Managed Domains (iOS 8): 
Enterprise Book Distribution (iOS 8): 
App Management
Features focused on managing apps
Recommended App Catalog: 
Push Web Apps: 
Push Enterprise Apps: 
"Push" Retail Apps: 
Separate Managed and Unmanaged Data (iOS 7): 
Per-App VPN (iOS 7): 
Push App Configuration (iOS 7): 
Pull App Feedback (iOS 7): 
App Wrapping Available: 
App Developer SDK Available: 
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
VPP Licensing Integration (iOS 7) : 
Reassign App License (iOS 7): 
Vendor-provided iOS App(s)
Links to the iTunes app store
Administration Console
How can the system be administered?
Web-Based Administration: 
Desktop-Based Administration: 
iOS-Based Administration: 
API or SDK for Administration: 
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
Alert When No Response: 
Alert on Forbidden App: 
Data Export
Data available for export, to CSV, etc.
Device Status: 
App Inventory: 
Device History: 
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
Microsoft BPOS: 
Other Devices
What other devices can be managed by the platform?
Apple TV: 
Android (Samsung): 
Android (Nexus): 
Android (HTC): 
Android (Other): 
Blackberry: 
Symbian: 
Windows Mobile: 
Windows Desktops: 
Mac Desktops: 
Linux Desktops: 

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