AirWatch

Provider Info
Supports iOS 7: 
yes

AirWatch has a free 30-day trial.

5/14-16/12: AirWatch Connect 1st annual AirWatch users’ conference http://www.air-watch.com/connect

10/14/11: InfoTech has published an MDM Vendor landscape highlighting the features within AirWatch:
http://www.infotech.com/research/ss/it-vendor-landscape-mobile-device-ma...

1/4/10: eSecurityPlanet has published an extensive review on using AirWatch for iOS MDM.

Experience

Their web-based management system is HTML5 based. The configuration profiler builder is a clone of Apple's iPhone Configuration Utility, and is quite complete. There are many management features over and above the standard within the iOS5 apis such as location based services, secure mobile browser, secure content locker, an iOS app sdk (provides management libraries to embed within your app for additional functionality)

AirWatch also manages Android, Symbian, Blackberry and Windows Mobile devices.

Deployment

AirWatch offers several deployment options. You may purchase the software (requires Microsoft SQL, among other infrastructure), purchase an appliance, or use it as SaaS (i.e. hosted by AirWatch on their own servers). They are friendly to resellers and the site may be skinned with your company's theme.

The system allows for multiple "Location Groups" and "Locations". You can use these to set up a multi-tenant system where each "Location Group" has its own LDAP-based authentication component & each group pays for its own use. This is useful for resellers.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
yes
Appliance: 
yes
Windows Software: 
yes
Mac Software: 
yes
Unix Software: 
no
Virtual Machine: 
yes
Reseller Theming: 
yes
Licensing
How do you pay for the service?
Recurring License: 
yes
Perpetual License: 
yes
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Mandatory
Includes Minor Updates: 
yes
Includes Major Updates: 
yes
Includes Support: 
yes
Support
How and when is support provided?
12 x 5: 
yes
12 x 7: 
yes
24 x 7: 
yes
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
yes
Location-Specific Admins: 
yes
Role-Based Admins: 
yes
Standalone Server: 
yes
Fail-Over Capability: 
yes
Load Balancing: 
yes
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
yes
iOS App: 
yes
Configurator: 
yes
Device Enrollment Program (iOS 7): 
yes
User Authentication
What method exist to authenticate users?
Active Directory: 
yes
Open Directory: 
yes
Other LDAP: 
yes
User/Pass Upload: 
yes
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
yes
Device Restrictions: 
yes
Exchange Account Seeding: 
yes
WiFi Configuration: 
yes
VPN Info: 
yes
Remote Wipe: 
yes
Remove Passcode: 
yes
Remote Lock: 
yes
Push Text Message: 
yes
Advanced MDM Features
Less common mobile management features.
Start On Date: 
yes
End On Date: 
yes
Versioning: 
yes
Rollback: 
yes
Triggered by Inventory: 
yes
Geofencing: 
yes
Allow custom XML: 
yes
Supervised Device Features
These restrictions are applicable only on [[Supervision|supervised devices]]
Prevent Game Center: 
yes
Prevent iMessage: 
yes
App Lock (iOS 6): 
yes
Global HTTP Proxy (iOS 6): 
yes
* Web Site White & Black-listing (iOS 7): 
yes
Prevent Manual Profile Installation: 
yes
App Management
Features focused on managing apps
Recommended App Catalog: 
yes
Push Web Apps: 
yes
Push Enterprise Apps: 
yes
"Push" Retail Apps: 
yes
Separate Managed and Unmanaged Data (iOS 7): 
yes
Per-App VPN (iOS 7): 
yes
Push App Configuration (iOS 7): 
yes
Pull App Feedback (iOS 7): 
yes
App Wrapping Available: 
yes
App Developer SDK Available: 
yes
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
yes
VPP Licensing Integration (iOS 7) : 
yes
Reassign App License (iOS 7): 
yes
Vendor-provided iOS App(s)
Links to the iTunes app store
Administration Console
How can the system be administered?
Web-Based Administration: 
yes
Desktop-Based Administration: 
no
iOS-Based Administration: 
yes
API or SDK for Administration: 
yes
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
yes
Alert When No Response: 
yes
Alert on Forbidden App: 
yes
Data Export
Data available for export, to CSV, etc.
Device Status: 
yes
App Inventory: 
yes
Device History: 
yes
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
no
Microsoft BPOS: 
yes
Good: 
no
Other Devices
What other devices can be managed by the platform?
Apple TV: 
yes
Android (Samsung): 
yes
Android (Nexus): 
yes
Android (HTC): 
yes
Android (Other): 
yes
Blackberry: 
yes
Symbian: 
yes
Windows Mobile: 
yes
Windows Phone 7: 
yes
Windows Desktops: 
yes
Mac Desktops: 
yes
Linux Desktops: 
no

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