iOS devices automatically reset by themselves

Mahesh's picture

Mahesh

Joined: May 24, 2017
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We have a customer who is reporting that several iOS devices are resetting to factory default, automatically by themselves. We are unable to figure out a specific pattern. The devices are enrolled in MDM, but there are no wipe commands from MDM. Also the devices are using Gsuite exchange Google Sync mail.
Have any one else experienced similar problems? Are there any conflicting policies from Google Sync that could remote erase the device?

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