Apple Configurator's Whitelist Option (only allow specific apps) preventing making calls

Sabi's picture

Sabi

Joined: Oct 13, 2016
Your rating: None (1 vote)

We use Apple Configurator to generate profiles and import them to MDM.

Suddenly after updating to iOS 10 (and using only allow the apps in the section - whitelistedAppBundleIDs - we can't make outgoing calls. Tapping the green button is not working.

Any ideas what happened after updating to iOS 10?

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bryanhex's picture

bryanhex

Joined: Aug 19, 2016
WWW

Whitelist ‘com.apple.InCallService’

Your rating: None (1 vote)

I think, it has got to do with iOS 10’s ‘remove built-in apps’ feature.

Well, here’s something you can do. Whitelisting phone app wouldn’t work, instead, add ‘com.apple.InCallService’ to the whitelist and you’re good.

Just tested it over here and I can confirm it works fine. Hopefully, Apple takes care of it in the next update.

InCallService.png

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Elizabeth Hale's picture

Elizabeth Hale

Joined: Sep 21, 2016

Please try adding

Your rating: None (1 vote)

Please try adding "com.apple.InCallService" identifier as white listed.

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Sabi's picture

Sabi

Joined: Sep 22, 2016

Thanks to Bryan and Elizabeth

Your rating: None

Thanks to Bryan and Elizabeth - that did the trick for us Smile

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