MobileIron

Provider Info
Phone: 
+1 877 819 3452
Supports iOS 7: 
Supports iOS 8: 

MobileIron was founded to bring simplicity to the chaos of mobility. Mobile will become the preferred communications and computing platform for end users to do their work. However, mobile introduces cost, risk, and usability challenges that traditional IT strategies cannot address. MobileIron’s approach is to simplify the problem by providing a complete security and management platform for mobile apps, docs, and devices that preserves the native experience for end users. We call this Mobile IT.

Value
MobileIron lets enterprises, educational institutions, and government:

Protect data
Mobilize apps and content
Preserve user experience and privacy
MobileIron gives IT the confidence that sensitive data will not be lost, while enabling the business to mobilize its workflow and end users to do their jobs more effectively. MobileIron’s customers are transforming their organizations through mobility. From day one, MobileIron’s focus has been 100% customer success through innovation leadership, customer support, and best practice development.

Background
MobileIron was founded in Fall 2007 with the belief that mobility would fundamentally change every business process in an organization. When MobileIron Version One was launched two years later it introduced several innovations, including the first mobile enterprise app storefront and the first BYOD controls for selective wipe and privacy. Since then, thousands of organizations have selected MobileIron as the platform for their mobile strategies, making the company the leading global provider of Mobile IT solutions for security and management. MobileIron is headquartered in Mountain View, California in the heart of Silicon Valley, with global offices in China, Germany, Hyderabad, Japan, Netherlands, Singapore, Sydney, and United Kingdom.

Packaging
Is the service hardware, software, or cloud?
SaaS: 
Appliance: 
Windows Software: 
Mac Software: 
Unix Software: 
Virtual Machine: 
Reseller Theming: 
Licensing
How do you pay for the service?
Recurring License: 
Perpetual License: 
Maintenance
In addition to purchase, is there recurring maintenance? What does it include?
Purchase: 
Mandatory
Includes Minor Updates: 
Includes Major Updates: 
Includes Support: 
Support
How and when is support provided?
12 x 5: 
12 x 7: 
24 x 7: 
Scalability
Are there features such as segmented administration and fault tolerance that help the product successfully manage tens of thousands of devices?
Locations: 
Location-Specific Admins: 
Role-Based Admins: 
Standalone Server: 
Fail-Over Capability: 
Load Balancing: 
Device Enrollment
What methods are available for enrolling devices?
Web Portal: 
iOS App: 
Configuration Profile: 
Device Enrollment Program (iOS 7): 
User Authentication
What method exist to authenticate users?
Active Directory: 
Open Directory: 
Other LDAP: 
User/Pass Upload: 
Basic MDM Features
Basic legacy features common to almost every MDM platform.
Require Passcode: 
Device Restrictions: 
Exchange Account Seeding: 
WiFi Configuration: 
VPN Info: 
Remote Wipe: 
Remove Passcode: 
Remote Lock: 
Push Text Message: 
Advanced MDM Features
Less common mobile management features.
Start On Date: 
End On Date: 
Versioning: 
Rollback: 
Triggered by Inventory: 
Geofencing: 
Allow custom XML: 
Supervised Device Features
These restrictions are applicable only on [[Supervision|supervised devices]]
Prevent Game Center: 
Prevent iMessage: 
App Lock (iOS 6): 
Global HTTP Proxy (iOS 6): 
Website White/Black-listing (iOS 7): 
Prevent Manual Profile Installation: 
App Management
Features focused on managing apps
Recommended App Catalog: 
Push Web Apps: 
Push Enterprise Apps: 
"Push" Retail Apps: 
Separate Managed and Unmanaged Data (iOS 7): 
Per-App VPN (iOS 7): 
Push App Configuration (iOS 7): 
Pull App Feedback (iOS 7): 
App Wrapping Available: 
App Developer SDK Available: 
App Store VPP Features
Features related to the iTunes App Volume Purchase Program.
VPP Spreadsheet Upload: 
VPP Licensing Integration (iOS 7) : 
Reassign App License (iOS 7): 
Vendor-provided iOS App(s)
Links to the iTunes app store
Exists: 
App IDs: 
320659794
App IDs: 
364295225
App IDs: 
596170970
Administration Console
How can the system be administered?
Web-Based Administration: 
Desktop-Based Administration: 
iOS-Based Administration: 
API or SDK for Administration: 
Admin Notifications
How can admins be notified of issues?
Alert When Roaming: 
Alert When No Response: 
Alert on Forbidden App: 
Data Export
Data available for export, to CSV, etc.
Device Status: 
App Inventory: 
Device History: 
3rd Party Integration
The MDM Provider connects to which other services?
Apple GSX: 
Microsoft BPOS: 
Other Helpdesk: 
Other Devices
What other devices can be managed by the platform?
Apple TV: 
Android (Samsung): 
Android (Nexus): 
Android (HTC): 
Android (Other): 
Blackberry: 
Symbian: 
Windows Mobile: 
Windows Phone 7: 
Windows Desktops: 
Mac Desktops: 
Linux Desktops: